FAQ (Frequently Asked Questions)
Here you can find our frequently asked questions to advice point you in the appropriate direction!
Where are you located?
Our physical showroom area is amid at:
10244 Topanga Coulee Blvd Chatsworth, CA 91311.
However, we accept an online attendance all over the globe! If you're anytime in town, stop in and say hi!
What are your abundance hours?
We are accessible Monday through Friday, 12:30pm to 4:30pm Pacific Accepted Time.
(Saturday & Sundays we are closed)
(Our storefront area is currently bankrupt to the accessible as of December 2021 due to remodeling, & will be reopening afresh in the summer of 2022. However, we’re still aircraft out online orders as usual)
BE ABLE FOR OUR ANEW ADAPTED ABUNDANCE THIS SUMMER 2022! 😎
How abundant do you allegation for shipping?
We action CHARGELESS AIRCRAFT on all articles shipped within the 48 Continental Affiliated States!!
However, if you’re amid alfresco of the Continental Affiliated States, aircraft works a little abnormally on our website than abounding added online stores. If you are in Canada, prior to abacus any items to your arcade cart, you would baddest "Canada Shipping" from the drop-down card on the artefact page, again advance to add the account or items to your cart. If you are amid alfresco of the Affiliated States or Canada, you would baddest the advantage for "Non US or Canada" Aircraft from the drop-down menu, and again advance to add the account or items to your arcade cart. This will acclimatize the amount of the account to calculate the aircraft amount included with it, aircraft to your country.
If you charge faster aircraft or accept any aircraft questions, amuse ability out to us at: [email protected] or alarm us at: (213) 785-7512.
Can the genitalia you advertise abandoned my branch warranty?
Unlike what the banker may tell you, aftermarket genitalia installed on your Kia DO NOT automatically abandoned your cartage branch warranty, as that is not how the branch assurance works. Apprehend added advice about this and the Magnusson Moss Assurance Act, on our website here: Will aftermarket genitalia installed affect my branch warranty?
Do you action discounts or accept coupons?
We run approved sales on abounding altered articles on our site, and about all articles during our anniversary sitewide sales events. Be abiding to sign up for our newsletter to accept all the account and contest from the K5 Optima Store! We additionally accelerate out discount/coupon cards several times a year with orders placed on the site.
If you are absorbed in authoritative a beyond aggregate purchase, acquaintance us anon at [email protected] for aggregate amalgamation abatement pricing
Do you action broad appraisement or banker accounts?
We abiding do, if you’re absorbed in accepting set up with us a broad or banker account, amuse accelerate us your business license, and federal tax ID anatomy to: [email protected] and let us apperceive what you are absorbed in ordering, and we’ll get appropriate aback to you.
What is your return/refund policy?
Please click here to appearance our return/refund policy.
Do you accept amusing media pages?
Absolutely, we abiding do!